Convrs Knowledgebase

Learn the essentials of Convrs, find resources for your role, and start connecting with customers across all your messaging channels.

Configure your organization, manage agents and permissions, and monitor performance through dashboards and reports.

Handle live customer conversations, use quick replies and templates, and manage your inbox across all messaging channels.

Monitor live conversations, send private coaching messages to agents, and review chat history across your team with powerful supervisor tools.

Build automated chatbots with visual conversation flows to engage customers 24/7 across all messaging channels.

Use Campaigns to send a message to multiple contacts in one go!

Connect Convrs to your CRM.

Find quick answers to common questions about using the platform and troubleshooting issues.

Receive push notifications for new messages and manage your availability on the go with the Convrs mobile app for iOS and Android.