Exceed your business goals with Convrs

Offer multiple contact options on your website. Allow your customers to reach you via their preferred messaging channels such as popular messaging apps, web chat, or SMS.

Do proactive outreach and initiate conversations with your prospects and customers. With the Convrs solution, you don’t have to wait for customers to message first to connect with them.

Engage in multilingual conversations with customers across the globe anytime, with ease. Built-in the platform dashboard, agents can send and receive translated messages in an instant.

Reduce drop-offs caused by the tedious filling out of forms that tend to discourage prospects from completing the sign-up process. Automate your existing demo-sign up process with Convrs and convert your website visitors into actual customers!

Get highly intuitive and functional chatbots with Convrs. We build chatbots based on your business needs and help you fulfill them through smart automation.

Check social accounts connected to your customers’ data for other modes of contact and references.

Manage all client conversations across different messaging apps, SMS, and web chat from your centralized Convrs omnichannel inbox.

Automatically send different messages straight to the assigned teams or agents.

Set custom flows to your chatbots for automation that serves your business units best. Set flows for data capture, push notifications, self-service functions, and more.

Supervise and oversee client-agent conversations within the Convrs dashboard through the Manager's access rights. Managers can also transfer chats to other agents or retrieve conversation transcripts as needed.

Set, manage and monitor all users’ account accesses, permissions and roles all from the dashboard.

Access completely documented chat histories of both agents and users for monitoring and compliance.

With the Convrs API, integrate the Convrs Omnichannel Platform with your existing CRM software for in-sync database and operations across business units.

Monitor agent and team performance with dashboard insights and generate reports designed to help your business units keep track of important metrics and user data.

Leverage the power of messaging apps securely and worry-free. All client-agent conversations across available messaging channels within Convrs are consolidated and logged for easy supervision and compliance monitoring.

Build a stronger brand presence by sending personalized content to customers through popular messaging apps such as WhatsApp and Telegram.

Easily push content to a massive audience for brand presence and engagement. The Convrs platform allows you to automate, schedule, and manually publish content as you will.

With customers tending to drop off at certain stages of the journey, Convrs allows API integration to automate the sending of WhatsApp messages designed to re-engage customers and encourage them to proceed with their customer journey.