OMNICHANNEL MESSAGING CHANNELS

Connect with your customers through live chat on their favorite messaging apps

Omnichannel messaging allows businesses to reach customers through multiple channels, providing a wider reach and improved customer experience. It enables seamless integration, personalized interactions, and data-driven insights, leading to stronger connections and increased customer satisfaction.

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Reach your customers via messaging such as WhatsApp

Harness the power of messaging apps for business

Reach, engage and sustain your customers effectively via live chat and instant messaging
Omnichannel Messaging Channels - connecting people to business by messaging

Web Chat

Make their website experience a helpful one with the webchat. Instantly interact and connect with your audience with the help of a live agent or a bot (or a mixture of both), depending on your conversation objectives.

Messaging Webchat

WhatsApp

Utilize the world’s leading messaging app on a two-way basis. With the WhatsApp Business (Official API) solution, you don’t need to wait for your customers to come to you. Proactively reach out to them via the app and continue your conversation.

  • The world’s leading messaging app

  • 2 billion monthly active users

  • Hugely popular in the UK, EU, LATAM, MENA, and Northern-Central Asia

WhatsApp Business
Messaging Channels Whatsapp

Messenger

Whether they visit you through Facebook or through your website, your customers can get in touch with ease. Help them with their query or even open an account with you within the messaging app.

  • The second most popular messaging app

  • Over 1.3 billion users worldwide

  • Widely popular in the US, Canada, the Philippines and Australia

Facebook's Messenger

Telegram

Do more than just Channel announcements. Use Telegram to personalize content, that is from sending unique market commentaries and analysis to having them access 'when' and 'what' else they can receive.

  • Nearly 500 million monthly active users

  • Most popular messaging app for crypto traders

  • Strong following in Asia, Europe, Latin America and MENA

Messaging Channels Telegram

Viber

Viber is one of the easiest messaging platforms for users to work with, allowing them free charge messaging, audio, and video calls, as well as multi-device usage.

  • Over 1.6 billion unique users

  • 1 in 4 Viber users taps the buy button on product ads they see

  • Generally popular in Eastern Europe and parts of Asia

Messaging Channels Viber

LINE

What started as a mobile messaging app has evolved into a thriving platform that includes banking, shopping, and even healthcare integrations.

  • Over 165 million monthly users worldwide

  • Hugely popular in Japan, Taiwan, Thailand, and Indonesia

Messaging Channels LINE

SMS

Even with the ubiquity of messaging apps, there are still some markets that largely prefer using traditional SMS. Send one-on-one text messages as follow-up or broadcast announcements and set reminders.

Messaging Channels SMS

Coming soon

Each market and demographic has its communication preference, and we want to make sure that you can tap into it. Here are some apps that will be part of your inbox soon.

  • Instagram

  • Twitter

  • Discord

Messaging Channels, Instagram, Twitter and Discord

Fully leverage the power of messaging apps for your customers and your business

Go converse
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