WhatsApp Customer Service Platform

Instantly share updates on application processes, order deliveries, or product exchanges with precision. Automated messaging on WhatsApp ensures timely delivery, adding significant value to your customers' experiences.

The secret lies in the seamless integration of your business messaging platform such as Convrs with your Customer Relationship Management (CRM) system. Leverage this integration to set message triggers based on customer interactions, milestones, or inactivity. This ensures that your messages, whether reminders or updates, are sent via WhatsApp precisely when needed, enhancing their relevance. Proactive and personalized, these interactions using WhatsApp as a customer service platform contribute to a meaningful customer experience throughout their journey with your brand.

Leverage WhatsApp bulk messaging to engage with your customers on a massive scale. Send important advisories, gentle reminders, and impactful announcements to unlimited users simultaneously. This feature transforms your ability to disseminate crucial information efficiently, ensuring that your messages reach your audience promptly and effectively.

Beyond being a powerful outward communication, WhatsApp bulk messaging also serves as a valuable instrument for collecting feedback. Proactively seek insights from your audience on your products and services. Whether it's opinions on recent service interactions or feedback on new product features, this two-way communication enhances customer engagement and provides you with valuable data to improve your offerings.

Experience the efficiency of WhatsApp bulk messaging in managing customer interactions. Streamline your communication processes by delivering timely and consistent messages to a wide audience, fostering stronger connections with your customer base.