CONVRS + HUBSPOT INTEGRATION

Connect Customer Conversations with HubSpot

Bring WhatsApp and other customer messaging channels together with your HubSpot CRM. Reach prospects, manage conversations in Convrs, and keep your team informed with messaging history linked to customer records.

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HubSpot integration with Convrs omnichannel messaging platform
No extra marketing platform to buy
No markup on WhatsApp messages
Every chat on the HubSpot record

Bring Messaging and CRM Context Together

Keep your team connected to the conversations behind every customer relationship, without rebuilding the way you work in HubSpot.
Reach customers on WhatsApp.
1Reach Customers on WhatsApp

Use Convrs to initiate eligible WhatsApp outreach and follow up with prospects using your CRM contacts.

Keep conversation context.
2Keep Conversation Context

Link messaging activity to HubSpot contact records so colleagues can understand previous interactions.

Support different teams.
3Support Different Teams

Give sales, marketing, and service teams a more connected way to manage customer communication.

How Convrs Works with HubSpot

From the first message to a customer record your team can refer back to.
1 A Conversation Starts

A prospect contacts you through WhatsApp, web chat, or another supported messaging channel.

2 Route to the Right Team

Use Convrs routing rules to direct the inquiry to the appropriate team.

3 Respond in Convrs

Agents handle the conversation through the Omnichannel Inbox.

4 Keep HubSpot Updated

Conversation activity is associated with the relevant HubSpot contact record, according to your integration setup.

One Integration, Different Ways to Work

Connect the teams who manage customer conversations with the CRM information they rely on.
SALES

Start a WhatsApp Conversation with Your HubSpot Contacts

Find a HubSpot contact directly in Convrs and start a one-to-one WhatsApp conversation. Whether you’re following up on an inquiry or checking in after a demo, your team can reach out while keeping the conversation connected to the customer’s HubSpot record.

Explore WhatsApp Business Platform messaging with Convrs.

An agent doing proactive outreach on WhatsApp.
MARKETING

Run WhatsApp Campaigns with Your CRM Audience

Import HubSpot contacts into Convrs to build personalized WhatsApp campaigns, without having to rebuild your audience from scratch.

Plan, send, and review campaigns through WhatsApp Marketing in Convrs. Campaigns remain subject to WhatsApp opt-in, template, and messaging rules.

Convrs WhatsApp campaign builder showing contact import from HubSpot
CUSTOMER SERVICE

Give Support Teams More Context

Manage incoming customer messages in Convrs while keeping relevant conversation activity connected to HubSpot records. Help colleagues see what a customer has already discussed before they respond.

See how the Omnichannel Inbox supports team collaboration.

A conversation in the Omnichannel Inbox, synced with HubSpot.

No extra marketing platform to buy. No markup on WhatsApp messages. No cap from Convrs on how many you send.



Keep the Conversation Connected to the Contact

The goal is simple: make customer conversations easier to find and understand when your team works in HubSpot.
Conversations with each contact in Convrs are reflected in the HubSpot interface, including conversation history and transcripts.

HubSpot Integration: Frequently Asked Questions

Yes. Import your HubSpot contacts into Convrs to create and send personalized WhatsApp campaigns using your existing audience. Before sending, make sure your contacts have opted in to receive your messages and your templates are approved for use on WhatsApp.

Yes. Your sales team can use Convrs to reach out to opted-in prospects with an approved WhatsApp template — whether they’re following up on an inquiry or picking up an earlier discussion. We can walk you through how this fits into your team’s HubSpot workflow.

Convrs conversation transcripts appear as notes on the relevant HubSpot contact record, giving colleagues a way to review what the customer asked and how your team responded. These notes include the messages, timestamps, and agent details, so there’s useful context for the next conversation.

No. You don’t need to pay for HubSpot Marketing Hub to run WhatsApp campaigns through Convrs. Simply import your HubSpot contacts into Convrs, where you can create campaigns, send messages, and manage replies while keeping conversation activity connected to your HubSpot contact records.

See How Convrs Works with HubSpot

Tell us how your teams use HubSpot today. We'll walk through your messaging workflow, integration options, and the best setup for your business.
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