Timely and effective communication is the key to providing excellent customer service and driving bookings. WhatsApp bulk messages allow businesses to streamline their messaging while maintaining a personal touch. WhatsApp templates for bulk messages help travel agencies, tour operators, and more businesses in the travel & tourism industry stay connected with customers at every stage of their journey.

About WhatsApp Templates

WhatsApp templates are pre-approved message formats that allow your business to communicate efficiently with customers using the WhatsApp Business Platform. This helps you send structured, high-quality messages such as booking confirmations, reminders, promotions, and more.

For travel agencies, tour operators, and more, WhatsApp templates for WhatsApp bulk messages streamline customer interactions by reducing manual effort and ensuring timely communication. WhatsApp templates can be used for everything, from lead generation to post-trip follow ups, helping businesses enhance customer experience and drive more bookings.

How to create WhatsApp templates

To create WhatsApp templates for bulk messages, businesses can use the WhatsApp Business Platform provided by WhatsApp Business solution providers like Convrs. Within the WhatsApp Business Platform, businesses can create campaigns for WhatsApp bulk messages, add contact lists, schedule messages, and submit templates for approval. Once approved, the WhatsApp templates can be used to send WhatsApp bulk messages efficiently.

For more on how to send WhatsApp Bulk Messages and create effective WhatsApp templates, check out our guides: “How to Send Bulk Messages with WhatsApp Business Platform” and “A Guide for Creating a WhatsApp Message Template”.

Structure of WhatsApp Templates

• Header: This can contain a text, image, video, or document.
• Body: This contains the main content of your message. This section supports placeholders to personalize messages with dynamic content like the customer’s name or account details.
• Use {{#}} to add a variable, starting with {{1}}
• Use *text* for bold
• Use _text_ for italics
• Footer: This can contain additional information such as disclaimers, typically in smaller text and is limited to 60 characters.
• Buttons: These are interactive elements that can enhance user engagement.

WhatsApp Templates for Booking Confirmation & Onboarding

WhatsApp Templates for Lead Engagement and Conversion

WhatsApp Templates for Pre-Travel Preparation

WhatsApp Templates for Enhanced Customer Experience

WhatsApp Templates for Upselling & Cross-Selling

WhatsApp Templates for Post-Trip Engagement & Loyalty Building

The Wrap Up

WhatsApp Bulk Messages with WhatsApp templates are an essential tool for travel and tourism businesses looking to enhance customer engagement, streamline communication, and increase bookings. Leveraging WhatsApp templates at different stages of your customers’ journeys can help keep interactions personalized and effective.

Want expert help in utilizing WhatsApp to its full potential? Book a demo with Convrs today to get started!