Introducing the Convrs Mobile App: Powerful Messaging in Your Pocket

Team Convrs is thrilled to announce the launch of the Convrs mobile app, an app designed to give businesses the flexibility to engage leads and customers from anywhere, without compromising performance, compliance, or collaboration. This mobile solution lets your team connect with customers and stay responsive anywhere, anytime.

Whether you’re on the move, working remotely, or just away from your desk, the Convrs app puts the messaging power of the Convrs Platform in your pocket.

Key Benefits of the Convrs Mobile App

1. It’s GDPR Compliant for teams that need it

The Convrs mobile app is built with GDPR compliance in mind to ensure that all messages are securely stored, customer data is protected, and access is fully controlled even when teams are working from their phones. This also means that all chats stay within the Convrs Omnichannel Messaging Platform, regardless of if employees use personal phones or company-issued devices. The Convrs mobile app helps companies retain full visibility and control over every action, making a secure, scalable way to stay compliant while giving teams the freedom to work flexibly.

2. It lets you set your own hours

The Convrs mobile app gives agents complete control over when they’re available to handle chats. Each agent can set the following:

• Working hours (start and end times)
• Working days of the week
• Current time zone

This allows the Convrs Omnichannel Messaging Platform to automatically assign new chats to available agents, ensuring leads always reach someone who’s online and ready to respond. This makes it easier for businesses to manage support and sales coverage without micromanaging agent schedules and avoiding missed opportunities due to unanswered messages.

3. It notifies agents in real-time

With the Convrs mobile app, agents can get instant push notifications the moment a new chat comes in or when they’ve been assigned a conversation. This ensures your team can:

• Respond to leads before they cool off
• Re-engage existing customers at the right moment
• Avoid bottlenecks during peak hours

With notifications tailored to each agent’s working hours, teams will also avoid burnout and message overload.

4. It makes it easier for your agents to see chats

Most businesses have conversations with their customers across multiple platforms, teams, and devices. The Convrs mobile app helps your team see these conversations all in one platform through the Omnichannel Inbox, these platforms include:

• WhatsApp
• Messenger
• Live Chat
• Telegram
• LINE
• Viber

With this, agents can view, respond, and manage all conversations without switching apps or losing context. This will help reduce missed messages and make engagement feel seamless.

5. It’s built for teams of every industry

The Convrs mobile app is designed for speed, clarity, and real-time action, offering teams the tools and features they need to focus on what matters: helping customers, closing leads, and keeping conversations moving. The Convrs mobile app has:

• A clean, mobile-first interface
• Easy navigation to access active chats, leads, and internal notes
• Simple agent tools to assign chats, tag conversations, or mark them resolved

How to Get Started with the Convrs Mobile App

The Convrs mobile app is included for all existing Convrs users at no extra cost.

1. Download the app on the App Store or Google Play.
2. Log in by putting in your email address and the six digit security code from your Convrs account from the desktop platform. This can be seen by accessing the drop menu and clicking on ‘Manage Convrs App’.

3. Start managing your leads, conversations, and channels — right from your phone.

With the Convrs mobile app, you get the tools and features your team needs to engage with customers in real-time engagement and total flexibility. Download the app today and put your business messaging in your pocket:

Get it on the App Store

Get it on Google Play