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CONVRS FOR HOME SERVICES

Win More Jobs with Smart Messaging for Home Services

When every minute matters, fast communication wins the job. Convrs helps trades and home service businesses respond fast, secure more work, and manage every conversation — from homeowners to field teams — all in one messaging platform.

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A homeowner conveniently books a roof inspection through WhatsApp from an omnichannel live chat widget of a roofing company's website.

Why Leverage the Power of Messaging for Home Services?

In home services and trades, speed can make or break a deal. Leads convert 21x more often when responded under 5 minutes¹, and 78% of buyers choose the first company to respond². Phone calls and emails are often too slow. With the power of messaging, you can reply instantly, keep customer and field team communication aligned, and never miss an opportunity to win new work.

1Be the First to Respond

Win more work by replying within minutes instead of hours.

2Make It Easy for Homeowners

Give customers a convenient, simple way to reach you anytime.

3Keep Teams Aligned

Unify customer and team chats in one place for better coordination.

With Convrs, you can put this into practice: capture leads the moment they come in, automate replies so no one is left waiting, and keep every interaction organized in one place.

Smart Messaging Solutions Built for Home Services

Equip your trades-based business with messaging tools that make every interaction faster, smoother, and more professional.

OMNICHANNEL INBOX

Simplify How Your Team Handles Messages

Personal phones and scattered chats make it hard to stay on top of customer conversations. Convrs gives you a centralized Omnichannel Inbox, with one official business account, shared visibility, and mobile access — so your team can collaborate efficiently, keep field staff aligned, and ensure every homeowner gets a seamless experience.

A unified messaging inbox keeps WhatsApp, Messenger, SMS, live chat messages and more, all in one place.
Role-based access lets staff reply as the business, without using personal numbers.
Manager oversight, conversation history, and central team communication keep field staff aligned and responses professional.
The Convrs Mobile App lets staff reply on the go, so conversations don’t stall when they’re out in the field.

A home service team using an omnichannel inbox to see all messages from clients and collaborate while out on the field.

OMNICHANNEL LIVE CHAT + AI CHATBOTS

Never Miss a Lead Again

Homeowners often contact several providers at once, and if you don’t reply quickly, the lead is gone. Convrs powers instant messaging and ensures every inquiry is captured, organized, and routed to the right person so you can respond first and win the job.

Turn website visitors to leads with an Omnichannel Live Chat widget for offering direct communication options.
Capture inquiries instantly from Click-to-WhatsApp Ads and Google listings.
Use intake message flows and smart chat routing to collect lead and job details upfront and send jobs to the right team member.
Keep customers engaged even outside business hours with automated message flows powered by AI Chatbots.

Leads from Facebook ads and Google listings directed to a WhatsApp chatbot that facilitates lead capture and qualification.

WHATSAPP BULK MESSAGING

Reach More Customers in Less Time

WhatsApp Bulk Messaging powered by the WhatsApp Business Platform lets you reach many homeowners instantly — whether it’s seasonal reminders, service offers, or urgent updates — all while keeping communication clear and personal.

Send seasonal offers or discounts to your entire customer list in one go.
Remind customers about annual maintenance or seasonal checks to keep them returning.
Update customers instantly if schedules change or emergencies arise.
Run referral campaigns to spark word-of-mouth growth.

A home service WhatsApp campaign broadcasted to many, using a specific audience segment for relevance.

TRUSTED BY INDUSTRY LEADERS

Leading platforms like Checkatrade use Convrs to manage thousands of trade partner relationships with speed and professionalism.

Read the story

Checkatrade uses Convrs to scale internal teams' messaging capacity for more efficient coordination with trade partners.

WHATSAPP AUTOMATION

Save Time on Everyday Admin

Chasing confirmations, reschedules, and reminders eats into your team’s time. At the same time, customers expect clear, timely communication. With WhatsApp Automation, you can automate these repetitive tasks while keeping homeowners informed with updates that build confidence and reduce back-and-forth.

Send automated WhatsApp messages for appointment confirmations and service reminders.
Automate reschedule notices or payment reminders to avoid missed visits.
Automate service prep checklists so homeowners know what to do before the visit.
Easily send progress updates with photos or documents via WhatsApp to reassure customers during the job.

An automated WhatsApp message sent to a client to remind about their home service appointment and confirm their preferences.

WHATSAPP AUTOMATION

Turn One Job Into Repeat Business

The best growth comes from happy customers who return and refer others. With Convrs’ WhatsApp messaging for home services, you can stay connected after the work is done with automated WhatsApp messages that encourage repeat business.

Send automated feedback requests after each job to collect reviews and testimonials.
Trigger automated follow-ups with seasonal or maintenance offers to bring customers back.
Schedule loyalty perks or thank-you discounts automatically to encourage repeat bookings.

An automated WhatsApp message sent to a client after the home service is delivered, asking for feedback.

REPORTS & ANALYTICS

See Exactly What's Working

When communication is spread across phones and apps, it’s impossible to know what’s working. With Convrs, you can track performance across every channel and use insights to improve both customer experience and business results.

Track response times to stay competitive and improve customer satisfaction.
Use conversation logs for compliance, training, and quality reviews.
See which WhatsApp marketing campaigns for home services generate the most leads and keep customers engaged.
Turn insights into action by refining workflows based on real data.

Examples of data points available in the Convrs Platform for campaign, messaging, and team performance assessment.

Designed for Home Service Businesses Like Yours

Convrs offers messaging solutions built for the trades and contractors homeowners rely on most:

Plumbers

Electricians

Heating & Gas Engineers

Builders

Roofers

Carpenters & Joiners

Painters & Decorators

Plasterers & Tilers

Gardeners & Landscapers

Kitchen & Bathroom Installers

Flooring & Carpet Fitters

Handymen

Your Home Services Messaging Toolkit for Better Communication and Engagement

Explore messaging tools that help your business win more jobs, stay organized, and keep customers connected.

Omnichannel Inbox

Unify WhatsApp, SMS, live chat, and more into one inbox so your team never misses a customer inquiry, stays organized, and collaborates more effectively.

Omnichannel Live Chat

Let homeowners reach your team directly from your website using the messaging apps they prefer, with chatbot support and smart chat routing.

WhatsApp Marketing

Run promotions, seasonal offers, or reminders through WhatsApp, the channel customers actually read, with open rates of up to 98%.

WhatsApp Automation

Confirm bookings, send reminders, or request payments automatically so jobs stay on track and your team spends less time on repetitive admin.

AI Tools

Quickly review chats with AI-generated tags, sentiment, and CSAT scores so you can track performance, spot issues early, and improve customer experience.

CRM Integration

Connect Convrs with your existing CRM or job management system to keep records in sync, personalize communication, and streamline workflows.

Reach Homeowners on the Messaging Apps They Already Use

When every minute counts, give homeowners the fastest way to reach you — on the messaging apps they already use, like WhatsApp, Messenger, and more.

Omnichannel Messaging

What Your Home Service Business Gains with Smarter Messaging

Here’s how the Convrs Omnichannel Messaging Platform helps trades and home service businesses respond faster, stay organized, and build stronger customer relationships, all while keeping operations efficient and scalable.

Win More Jobs

Respond first with instant messaging and turn more homeowner inquiries into confirmed work.

Save Time

Automate appointment reminders, service updates, and follow-ups so your team can focus on the job.

Stay Organized

Manage all customer and field team conversations in one centralized messaging inbox.

Work Anywhere

Give staff official and secure mobile app access to reply to customers while out in the field.

Protect Your Business

Keep every customer interaction secure and GDPR-compliant with a business messaging platform.

Gain Clear Insights

Track response times, campaign results, and customer satisfaction to see what’s working.

Frequently Asked Questions About Messaging for Home Services

Yes. With Convrs, your team can log in from their own devices and manage conversations simultaneously through a shared, centralized inbox. All chats remain organized, monitored, and tied to your company account, so staff can collaborate seamlessly, hand over chats smoothly, and ensure every customer receives a timely, professional response.

Yes. Convrs uses the WhatsApp Business Platform and other official channels, so every conversation is GDPR-compliant, encrypted, and tied to your business identity — not individual staff accounts. This gives homeowners confidence while presenting your trades or contracting business as professional and trustworthy.

The WhatsApp Business Platform opens up advanced features that help home service businesses work smarter. With it, you can send automated reminders, use bulk messaging to reach multiple customers at once, and deploy chatbots to handle inquiries instantly. These tools reduce missed jobs, speed up response times, and build stronger trust with homeowners.

You can automate booking confirmations, appointment reminders, job updates, aftercare instructions, review requests, and seasonal promotions. This saves time while keeping customers engaged.

With WhatsApp chatbots and automated responses, homeowners can message you anytime, 24/7. Chatbots instantly capture inquiries, answer common questions, and pass complex requests to your team to handle when they’re back online. This keeps response times fast and ensures no lead is missed.

¹All About Speed: The Importance of Lead Response Time in Home Services, Convoso, 2024
²What Is Speed to Lead? Statistics, Strategies, and Software to Improve Response Time, Lead Angel, 2025

Ready to Power Smarter Home Services Messaging?

See how Convrs helps trades and home services businesses win more jobs, build customer trust, and streamline day-to-day operations.