Elevate Your Wellness Business With Smarter Messaging

Why Messaging Matters for Health and Wellness Businesses

Helping clients feel cared for starts with great communication. Messaging apps, powered by business messaging tools, make it easy to stay in touch, drive customer engagement, share updates, and provide the support clients need at any time.

1Increase Client Engagement

Build stronger relationships by staying connected with personalized updates, treatment reminders, and wellness tips.

2Enhance Client Experience

Meet modern expectations for fast, convenient, and personalized support at any time.

3Streamline Operations

Save time and boost productivity by centralizing client communication, so your team can focus on delivering great care.

How Messaging Can Transform Your Business

Convrs helps you bring these benefits to life with omnichannel messaging tools that simplify communication, save time, and elevate client satisfaction. Here’s how messaging can work for your business:

Automated Appointment Reminders with WhatsApp Automation

Challenge:
Missed appointments impact your revenue and disrupt your schedule.

Solution:
Send automated reminders via WhatsApp, powered by the WhatsApp Business Platform (API) or SMS to reduce no-shows. Clients can easily confirm or reschedule with a quick reply, ensuring a well-organized schedule.

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WhatsApp Automation

An automated WhatsApp message reminding a client of her appointment with a Beauty Center.

Engaging Promotional Campaigns Through WhatsApp Marketing

Challenge:
Keeping your clinic top of mind with clients requires consistent and engaging communication.

Solution:
Use WhatsApp bulk messaging, powered by the WhatsApp Business Platform (API), to efficiently engage many clients with exclusive offers, updates on new treatments, and personalized health and wellness messages. Bulk messaging combines scale with a personal touch, driving customer engagement and repeat visits.

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WhatsApp Marketing

A WhatsApp Bulk Message featuring an exclusive promotion.

Centralized Communication Management Using Omnichannel Inbox

Challenge:
Handling client messages across WhatsApp, SMS, and other messaging platforms can feel overwhelming.

Solution:
Simplify communication with a centralized Omnichannel Inbox. Manage all client messages from messaging apps, such as WhatsApp, Messenger, Telegram, Viber, LINE, Live Chat, and SMS, in one place. Assign inquiries to your team, track response times, and never miss a message.

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Omnichannel Inbox

Messages from WhatsApp, Messenger, Viber, Telegram, SMS and more are accessible in one omnichannel inbox.

Quick & Personalized Client Support with Omnichannel Live Chat + AI Chatbots

Challenge:
Clients expect quick and accurate responses to their inquiries at any time.

Solution:
Use the Omnichannel Live Chat widget as the main access point for client interactions. Deploy AI Chatbots to answer FAQs and routine questions instantly. Complex inquiries are seamlessly routed to live agents for personalized support.

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Omnichannel Live Chat
AI Chatbots
Chatbot Flow Builder

Speedy client support provided by an AI chatbot accessed through an omnichannel live chat widget.

Timely Follow-Ups for Post-Treatment Care Using WhatsApp Automation

Challenge:
Post-treatment follow-up can be forgotten or become inconsistent, leading to missed opportunities for client retention.

Solution:
Automate follow-up messages with care instructions or feedback requests. These messages ensure clients feel valued and supported, improving retention and satisfaction.

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WhatsApp Automation

An automated WhatsApp message post treatment session to check for feedback and share helpful information.

Other Convrs Omnichannel Messaging Tools & Features to Empower Your Health & Wellness Business

WhatsApp Proactive Outbound Messaging

Do proactive outreach and initiate conversations with your prospects and customers. With WhatsApp, you can connect with clients without waiting for them to message first.

CRM Integration

Sync the Convrs Omnichannel Messaging Platform with your CRM software, internal systems, and tech stack for seamless data flows and efficient processes.

Real-Time Translation

Engage in multilingual conversations effortlessly. With the Convrs Omnichannel Messaging Platform, agents can send and receive translated messages instantly during active chats.

AI Sentiment & Chat Summary

Monitor customer sentiment and get quick overviews of conversations to enhance client experiences and team performance.

AI Writing Assistant

Save time with AI-powered suggestions for replies, ensuring messages are clear and professional.

Insights & Reports

Monitor agent and team performance with dashboards and reports designed to track key metrics, customer engagement, and user data.