FLOW BUILDER

Automate smart processes and conversations via chatbots

Build chatbot flows

Smart omnichannel chat flows

A flow builder with deep integrations through logic blocks

Set custom flows to your chatbots based on your business needs

Powered by logic blocks, the Flow Builder lets you customize chatbot functions and conversation flows to reduce manual tasks and boost efficiency with more streamlined processes. Allow technology to work for you instead of having agents on the frontlines outright. With a custom chatbot, you can easily collect information from your customers, connect those to your database, set interactions, automate processes, and more!

Omnichannel inbox logo - connecting people to business by messaging

Make answers to frequently asked questions available in an instant

Having FAQs on company websites is a standard. But having answers to these questions available via chatbots? That is definitely a step forward. Some may consider it as spoon-feeding, but it is quickly becoming the new standard with customers prefering the quickest route to what they need. Incorporate answers to FAQs through your chatbot and deliver customer support fast and easy.

Omnichannel inbox logo - connecting people to business by messaging

Route chats to the right teams and agents

Imagine having a concierge, but without a human manning it. No wasted man hours, just smart technology doing its magic.

With the Flow Builder, you can determine your preferred variable for routing messages to the right teams and agents: by nature of support needed, by language, by messaging channel, you name it.

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Boost customer experience by making self-service available

Enable self-service by automatically taking in data, processing it, pulling information from internal systems, pushing them to customers, and performing actions deeply integrated in your business. With such functions available for configuring as you wish, customers will have the freedom to perform tasks or complete actions in their own time, without human intervention that could add up to turnaround times.

Omnichannel inbox logo - connecting people to business by messaging

Integrate seamtlessly with Salesforce

Connect your CRM solution with the Convrs Omnichannel Platform
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Available messaging channels

Apply your custom flows to your available messaging channels
WebChat logo
Messenger logo
WhatsApp logo
Telegram logo
Viber logo
Line logo
Twitter logo
Instagram logo
Discord logo
SMS logo
Messaging Channels

How it works

Get started in no time
Flow Builder Work
1Identify desired process flows

Keeping your goals in mind, identify the purpose of the chatbots you want to create, the necessary flows for such, and the messaging channels you wish to assign them to.

Flow Builder Work
2Team Convrs to set up

Our team of experts will help customize all the flows for your needed chatbots and can set them all up for you.

Flow Builder Work
3Deployment of chatbots

All chatbots will be set live in your preferred messaging channels, ready and available at the frontlines 24/7.

Make your business processes simpler, smarter, and more efficient

Go converse