Flow Builder for Efficient Omnichannel Chatbot Message Flows

Enhance chatbot capabilities with custom flows tailored to your business needs

Powered by logic blocks, the Flow Builder lets you customize chatbot functions and conversation flows to reduce manual tasks and boost efficiency with more streamlined processes. Allow technology to work for you instead of having agents on the frontlines outright. With a custom chatbot, you can easily collect information from your customers, connect those to your database, automate tasks, streamline processes, and more!

Flowbuilder building chat flows for your custom business needs

Make answers to frequently asked questions available in an instant

Having FAQs on company websites is a standard. But having answers to these questions available via chatbots? We say it's a step forward as it supports the customers' preference for taking the quickest route to what they need. Incorporate answers to FAQs through your chatbot and deliver customer support fast and easy.

Flow builder answering frequently asked questions

Route chats straight to the right teams and agents

Imagine having a concierge, but without a human manning it. No wasted man hours, just smart technology doing its magic.

With the Flow Builder, you can determine your preferred variable for routing messages to the right teams and agents — by nature of support needed, by language, by messaging channel, you name it — and set up automation based on such.

Flow builer automatically routing chats to the correct agent

Boost customer experience by making self-service available

Enable self-service by automatically taking in data, processing it, pulling information from internal systems, pushing them to customers, and performing actions deeply integrated in your business. With such functions available for configuring as you wish, customers will have the freedom to perform tasks or complete actions in their own time, without human intervention that could add up to turnaround times.

Convrs flowbuilder enabling self service

Automate conversations and streamline messaging workflows with the Flow Builder

Create smart omnichannel chat flows

Enhance chatbot capabilities with custom flows tailored to your business needs

Make answers to frequently asked questions available in an instant

Route chats straight to the right teams and agents

Boost customer experience by making self-service available

Integrate seamlessly with Salesforce

Available messaging channels

How it works

Start simplifying, automating, and optimizing your workflows today