Automate conversations and streamline messaging workflows with the Flow Builder

Maximize efficiency while driving exceptional user experiences. Automate processes and optimize customer interactions.

Build chatbot flows

Create smart omnichannel chat flows

Go beyond basic automation with deep integrations through logic blocks that enable more intricate and productive flows

Enhance chatbot capabilities with custom flows tailored to your business needs

Powered by logic blocks, the Flow Builder lets you customize chatbot functions and conversation flows to reduce manual tasks and boost efficiency with more streamlined processes. Allow technology to work for you instead of having agents on the frontlines outright. With a custom chatbot, you can easily collect information from your customers, connect those to your database, automate tasks, streamline processes, and more!

Flowbuilder building chat flows for your custom business needs

Make answers to frequently asked questions available in an instant

Having FAQs on company websites is a standard. But having answers to these questions available via chatbots? We say it's a step forward as it supports the customers' preference for taking the quickest route to what they need. Incorporate answers to FAQs through your chatbot and deliver customer support fast and easy.

Flow builder answering frequently asked questions

Route chats straight to the right teams and agents

Imagine having a concierge, but without a human manning it. No wasted man hours, just smart technology doing its magic.

With the Flow Builder, you can determine your preferred variable for routing messages to the right teams and agents — by nature of support needed, by language, by messaging channel, you name it — and set up automation based on such.

Flow builer automatically routing chats to the correct agent

Boost customer experience by making self-service available

Enable self-service by automatically taking in data, processing it, pulling information from internal systems, pushing them to customers, and performing actions deeply integrated in your business. With such functions available for configuring as you wish, customers will have the freedom to perform tasks or complete actions in their own time, without human intervention that could add up to turnaround times.

Convrs flowbuilder enabling self service

Integrate seamlessly with Salesforce

Connect your CRM solution with the Convrs Omnichannel Messaging Platform
Convrs flow builder connecting to CRM's such as Salesforce

Available messaging channels

Apply your custom flows to your available messaging channels
WebChat logo
Messenger logo
WhatsApp logo
Telegram logo
Viber logo
Line logo
X logo
Instagram logo
Discord logo
SMS logo
Omnichannel Messaging

How it works

Get started in no time
Flow Builder Work
1Identify desired process flows

Keeping your goals in mind, identify the purpose of the chatbots you want to create, the necessary flows for such, and the messaging channels you wish to assign them to.

Flow Builder Work
2Team Convrs to set up

Our team of experts will help customize all the flows for your needed chatbots and can set them all up for you. You can also do this on your own if preferred.

Flow Builder Work
3Deployment of chatbots

All chatbots will be set live in your preferred messaging channels, ready and available at the frontlines 24/7.

Start simplifying, automating, and optimizing your workflows today

Go converse