Use the Chatbot Flow Builder to Create Custom Messaging Workflows

Having FAQs on company websites is a standard. But having answers to these questions available via AI chatbots? We say it's a step forward as it supports the customers' preference for taking the quickest route to what they need. Incorporate answers to FAQs through your AI chatbot and deliver customer support quickly and easily.

But it doesn’t stop there. While FAQs are standard, our AI chatbots take it a step further, providing instant responses and solutions. Tailored to understand and address unique queries, these chatbots not only answer common questions but also engage in dynamic conversations based on guidelines and guardrails set via the Chatbot Flow Builder. This instant support ensures your customers get the assistance they need precisely when they need it, creating a seamless and efficient customer support experience. Elevate your customer interactions with speed, accuracy, and a touch of personalized service.

Empower your customers by embracing the power of self-service. The Convrs Omnichannel Messaging platform can automate the intake, processing, and retrieval of data from internal systems, seamlessly delivering vital information to your customers. Configurable to your unique requirements using the Chatbot Flow Builder, these functions grant customers the freedom to accomplish tasks at their own pace, free from the delays that are often associated with human interventions.