WhatsApp Templates for Health Tourism Clinics

It’s estimated that 14 million people travel abroad for affordable, high-quality medical, dental, and cosmetic treatments, which makes sense as to why health tourism is one of the fastest growing industries today. However, with a growing industry, many competitors emerge to pitch themselves against other clinics for attention. The deciding factor that makes the biggest difference? Communication.

Your patients, whether past, future, or current, expect fast and clear answers; especially given the fact they’re considering traveling thousands of miles for treatment. They want instant responses, reliable information, and constant updates before, during, and after their journey with your clinic. Clinics that deliver this kind of communication experience are the ones that win trust and bookings.

That’s where the WhatsApp Business Platform becomes a game-changer, as WhatsApp for Businesses is where:

Your patients already are
You can build instant credibility
Communication is fast and personal
Messages are compliant and safe
Your tools scale with your business

In this blog, we’ll show you how to use WhatsApp templates for bulk messaging and WhatsApp Automation to reach, engage, and convert international patients.

How Do WhatsApp Templates Work?

How to Create WhatsApp Templates for Health Tourism Clinics

A WhatsApp template is a message format that allows your business to communicate at scale while still following WhatsApp’s policies. These templates can include personalized fields, CTAs, quick reply buttons, and multimedia attachments.

Each WhatsApp template includes:

Header: This is an optional section of a WhatsApp template that can include text, images, or videos.
Body: This will contain the main content of your message and can be personalized using placeholders like {{1}}.
Footer: This is another optional section where you can put a short note, a disclaimer, or a call-to-action.
Buttons: Actionable elements that recipients can click on to either be directed to a page or reply to a bulk message.

WhatsApp templates are categorized based on their purpose — marketing, utility, or authentication — and are reviewed by WhatsApp before being approved for use in bulk messaging campaigns.

With Convrs, you can easily draft, submit, and manage your WhatsApp message templates directly within our platform — streamlining the entire approval process with Meta.

WhatsApp Templates for Every Stage of the Health Tourism Patient Journey

Health tourism patients go through several phases like decision-making, booking, treatment, and post-treatment. The following WhatsApp templates are examples tailored for each patient journey stage.

Lead Generation & Qualification

Lead generation and qualification are often where curiosity becomes interest for your future patients. At this stage, the goal for your health tourism clinic is to respond quickly, build credibility, and collect key information about what your patient is looking for. Speed is most important at this stage as a potential patient will often contact multiple clinics at once, a quick answer to an inquiry could help your clinic get the ball rolling.

General Treatment Inquiry WhatsApp Template for Health Tourism Clinics

General Treatment Inquiry	Identify patients’ areas of interest instantly and route them to the right specialist	Hi [Name], Thank you for reaching out to [Clinic Name]. Which treatment from us would you like to explore? Buttons: Treatment 1 \| Treatment 2 \| Other
Popular Package Promotion	Introduce treatment packages in bulk messaging campaigns to target warm leads	Hi [Name], Looking for an affordable, high-quality [procedure] treatment abroad? Our [treatment] Package includes: ✅ Full procedure with medical team ✅ 4-night hotel stay ✅ Airport transfers ✅ Post-treatment care plan Buttons: View Details \| Book Consultation

Free Consultation WhatsApp Template for Health Tourism Clinics

Free Consultation Offer	Encourages commitment by offering immediate, low-friction value	Hi [Name], Thank you for your interest! We’re offering a free online consultation with one of our doctors this week. Would you like to schedule a time for your virtual consultation? Buttons: Book Consultation \| Learn More
Inquiry Response with Budget Filter	Ideal for quick qualification before connecting the patient to a coordinator	Hi [Name], Thanks for your inquiry! To help us match you with the best treatment plan, could you share your preferred budget range? Buttons: Under $2000 \| $2000–$4000 \| $4000+

Patient Nurturing & Pre-Treatment Coordination

The patient nurturing and pre-treatment coordination phase is about building more trust and simplifying logistics for your patient. Automated WhatsApp templates can be used in this phase to handle booking confirmations, travel arrangements, and reminders.

Appointment Confirmation WhatsApp Template for Health Tourism Clinics

Appointment Confirmation	Confirm appointments instantly and reduce no-shows	Hi [Name], Your consultation with [Doctor] is confirmed for [Time] on [Date]. Buttons: Confirm Appointment \| Reschedule
Document Reminder	Collect important information without back-and-forth emails	Hi [Name], To finalize your booking, please upload your passport copy and travel details. Buttons: Upload Now \| Need Help

Travel Coordination WhatsApp Template for Health Tourism Clinics

Travel Coordination	Provide your patients with a premium service while automating logistics	Hi [Name], We’re excited to welcome you soon to [Clinic]! To arrange your pickup and hotel transfer, please fill up a quick form regarding your flight details. Buttons: Fill Up Form \| Talk to an Agent
Pre-Treatment Preparation	Remind patients to ensure their safety and successful procedure	Hi [Name], Your [Procedure] is scheduled for [Date]. Please avoid alcohol, smoking, and heavy meals 24 hours before treatment. Let us know if you have any questions — we’re happy to guide you. Buttons: Talk to an Agent

Treatment Communication

During treatment, communication becomes about reassurance and guidance throughout the process. Clinics can use WhatsApp to send real-time updates and keep your patients informed.

Welcome Message WhatsApp Template for Health Tourism Clinics

Welcome Message & Hotel Transfer	Create a seamless arrival experience for patients	Hi [Name], Welcome to [Clinic]! Your appointment for [Procedure] is confirmed at [Date & Time]. Your driver will meet you at arrivals.
Recovery Support Message	Provide care and reassurance to help improve patient satisfaction	Hi [Name], We hope you’re feeling well after your procedure. Some soreness is normal, please ensure that you rest today and follow your medication plan. Our team is available 24/7 if you experience any discomfort. Buttons: Talk to an agent
Check-In Follow-Up	Add a personal touch that can help distinguish great service from average care	Hi [Name], Just checking in – how was your first night at the hotel? Let us know if everything is comfortable or if you need anything adjusted. Buttons: Talk to an agent

Aftercare, Retention & Referrals

The patient journey isn’t over after your patient’s procedure. In health tourism, aftercare is what determines whether a patient will recommend your health tourism clinic or return for future treatments. WhatsApp templates will help your clinic stay present and professional long after patients go home.

Aftercare Check-In	Keep communication open and reinforce care	Hi [Name], We hope you’re recovering well after your [procedure]! Here are a few aftercare tips: ✅Follow your medication schedule ✅ Avoid intense physical activity for 2-4 days ✅ Contact for any swelling or discomfort Buttons: Send Recovery Guide \| Talk to a Doctor
Feedback Request	Encourage positive reviews and help build your online reputation	Hi [Name], Thank you for choosing [Clinic]! Did we provide you with a good experience? Your feedback could help others find safe and trustworthy care abroad! Buttons: Leave a Review \| Maybe Later
Referral Program	Transform satisfied patients into brand advocates	Hi [Name], Know someone who might benefit from our treatments? You can refer them to us and receive a complimentary gift from us once they book a procedure. Buttons: Refer a friend \| Learn More

How to Send Bulk WhatsApp Campaigns with Convrs

The WhatsApp Business Platform provided by Convrs makes sending bulk messages simple:

Select a pre-approved template

Choose your WhatsApp templates for marketing, booking, and aftercare.

Segment your audience

Target by treatment type, location, nationality, or engagement status.

Upload your contact list

Personalize your templates with variables (e.g., = patient’s first name).

Broadcast your message

Send instantly or schedule campaigns for specific time zones.

Analyze results

Track open, click, and reply rates to measure performance and refine future campaigns.

Learn more about sending WhatsApp bulk messages through the WhatsApp Business Platform with our blog “How to Send Bulk Messages with WhatsApp Business API”.

The Wrap Up

For health tourism clinics, every message matters as patients are entrusting you with their health and traveling across borders to do so. The right communication tools make all the difference. With WhatsApp templates, your health tourism clinic is able to:

Engage patients faster
Provide professional, multilingual support
Easily manage booking and travel logistics
Strengthen aftercare and patient loyalty

Is your health tourism clinic ready to bring patients closer to their desired procedures? Book a free, no commitment demo with Team Convrs and see how WhatsApp can help you turn international interest into booked patients.

5 min read