AI Chatbots for WhatsApp, Live Chat & Omnichannel Support

Scale Your Customer Support with AI Chatbots

AI Chatbots for customer support deliver instant, self-service assistance, handling routine inquiries efficiently and at scale. By gathering key details upfront, they help agents resolve complex cases faster and more efficiently.

24/7 Global Availability
Serve customers worldwide with always-on assistance provided by AI Chatbots for business.
Handle High Traffic with Ease
Manage high traffic and peak demand with chatbots that handle multiple conversations simultaneously.
Consistent Responses
Ensure every customer receives standardized, on-brand answers, reducing misinformation and improving customer trust.

AI chatbots handling simultaneous conversations scaling customer support.

Speed Up Customer Assistance with AI FAQ Chatbots

AI FAQ Chatbots provide instant, reliable answers to common questions, reducing wait times and ensuring a seamless self-service experience.

Instant, Accurate Answers
Provide quick, reliable responses — even during peak hours — with an AI Chatbot for customer support.
Contextual Understanding
AI-powered chatbots use natural language processing (NLP) to understand intent and provide relevant, human-like responses.
Controlled, Compliant Support
Customizable guardrails ensure responses are accurate, consistent, and aligned with compliance needs.

An AI FAQ Chatbot conversation with a client showing instant inquiry resolution.

Drive More Sales with AI Sales Chatbots

AI Sales Chatbots work 24/7 to engage prospects, automate lead qualification, and drive conversions — ensuring no opportunity is missed.

Instant Lead Capture
Gather contact details, qualify leads, and route them to the right sales team.
Personalized Recommendations and Upsells
Analyze customer behavior to suggest relevant products and increase order value.
24/7 Engagement and Follow-Ups
Keep prospects engaged with timely follow-ups, ensuring no lead is missed.

AI chatbots carrying out conversations, data collection, and chat routing boosting the lead generation process.

Build Your Own Chatbots – No Coding Required

Create custom AI-powered chatbots easily with the Chatbot Flow Builder in the Convrs Omnichannel Messaging Platform — no coding needed.

Simple Drag-and-Drop Builder
Build chatbot flows by adding questions, responses, and logic blocks with an easy-to-use interface.
Pre-Built Templates
Start fast with templates that you can customize to fit your business needs.
Easy Testing
Test and refine your chatbot flows within the platform. A live chat link lets you preview the user experience before launch.
AI Playground for FAQ Chatbots
Upload your FAQ content to create and test responses in real-time, ensuring accuracy and reliability.

Build your own AI or rule-based chatbot with the no-code Chatbot Flow Builder from the Convrs Omnichannel Messaging Platform.

Deploy Your AI Chatbots Across Multiple Channels Easily

Manage and update your chatbot in one place, eliminating the need for separate setups on different platforms.

One Design, Multiple Channels
Create your chatbot flow once and deploy it across WhatsApp, Messenger, SMS, and live chat, and your other preferred channels.
Consistent Customer Experience
Ensure a unified experience with consistent messaging and interactions across all channels.
Simple Maintenance
Update and maintain your chatbot from one place, saving time and simplifying operations.

Design an AI chatbot flow once and apply it to all channels of your choice.

Choose Between AI Chatbots and Rule-Based Chatbots

The right chatbot solution for your business depends on the complexity of interactions you need to automate. Here’s a quick comparison to help you decide:

AI Chatbots

Powered by natural language processing (NLP), AI Chatbots handle conversations dynamically. They understand context, interpret intent, and deliver personalized responses.

Best for Complex Conversations
Handles open-ended questions and unstructured dialogue without predefined scripts.
Scalable for High-Volume Support
Efficiently manages large volumes of interactions, making it ideal for businesses that need automated, scalable support.
Personalized Interactions
Adapts responses based on customer profiles, past interactions, and real-time behaviors for a more engaging experience.

AI Chatbots powered by conversational intelligence.

Rule-Based Chatbots

Rule-based chatbots follow structured paths, using decision trees to guide conversations. They’re a simple, reliable choice for straightforward queries where responses are predictable.

Best for Structured, Scripted Interactions
Perfect for FAQs and tasks requiring a fixed sequence of responses.
Complete Control
Offer tightly controlled interactions, ideal for businesses needing strict adherence to scripts.
Cost-Effective and Easy to Deploy
Without AI requirements, they’re simpler to build, maintain, and deploy for basic chatbot automation.

Do More with AI Chatbots

Explore additional features to enhance chatbot automation, streamline workflows, and improve customer engagement.

Chatbot Flow Builder

Easily design and customize chatbot flows and conversations with a no-code builder for seamless interactions on your website and messaging channels.

Chat Routing

Automate message handling by directing conversations to the right team or agent based on customer needs.

Omnichannel Live Chat

Provide multiple contact options — including messaging apps, live chat, and SMS — where AI Chatbots can engage customers effortlessly.

Logic Blocks

Enable advanced chatbot automation with logic blocks that capture customer information, sync with your database, push information, and execute smart actions.

CRM Integration

Connect AI Chatbots with your existing CRM for seamless operations and better customer data management.

Insights and Reporting

Track chatbot interactions, customer behaviors, and response times with built-in analytics to improve engagement and performance.

Get Started with AI Chatbots in No Time

Launch AI chatbots for business quickly with a simple, guided process.

1Define Your Chatbot’s Purpose

Identify key goals, conversation flows, and the messaging channels where your AI Chatbot will be active.

2Customized Setup with Convrs

As needed, our team can help configure your chatbot for automated customer service, sales, or lead generation.

3Deployment of AI Chatbots

Deploy your AI chatbot across your preferred channels, enabling 24/7 instant support for prospects and clients.