# Convrs

> Convrs is an omnichannel business messaging platform. It connects WhatsApp, Instagram, Messenger, Telegram, Viber, LINE, two-way SMS and web live chat into a single agent inbox, and provides AI chatbots, a visual flow builder, bulk messaging campaigns, reporting, a mobile app, and an API with CRM integrations. It is built around the WhatsApp Business Platform and sells primarily to regulated and appointment-driven industries, including forex and prop trading, real estate, health tourism, travel, and nonprofits.

Last reviewed: 2026-09-18

Product documentation for the platform is listed under Product Documentation below. All pages are HTML; no Markdown equivalents are published.

## Platform

- [Features](https://convrs.io/features/): Overview of platform capabilities
- [Omnichannel Inbox](https://convrs.io/omnichannel-inbox/): Single inbox handling every connected channel
- [Omnichannel Messaging Channels](https://convrs.io/omnichannel-messaging-channels/): Which channels are supported and how they combine
- [AI Chatbots](https://convrs.io/ai-chatbots/): Chatbots for WhatsApp, live chat and other channels
- [Chatbot Flow Builder](https://convrs.io/chatbot-flow-builder/): Visual builder for messaging workflows
- [AI Tools](https://convrs.io/ai-tools/): AI assistance for agents handling conversations
- [Convrs API](https://convrs.io/convrs-api/): API for CRM and internal system integration
- [Pricing](https://convrs.io/pricing/): Platform pricing

## Channels

- [WhatsApp Business API](https://convrs.io/whatsapp-business-api/): WhatsApp Business Platform access and provider details
- [Instagram](https://convrs.io/instagram/): Instagram direct messaging for business
- [Live Chat](https://convrs.io/live-chat/): Web live chat
- [Two-way SMS](https://convrs.io/two-way-sms/): Two-way SMS messaging

## Industry Solutions

- [Forex and CFD Brokers](https://convrs.io/forex/): Messaging for forex and CFD brokerages
- [Prop Trading Firms](https://convrs.io/prop-trading/): Messaging for proprietary trading firms
- [Financial Services](https://convrs.io/financial-services/): Compliance-oriented messaging for financial firms
- [Estate Agencies](https://convrs.io/estate-agencies/): Messaging for estate and real estate agencies
- [Health Tourism](https://convrs.io/health-tourism/): Patient messaging for medical tourism clinics
- [Health and Wellness](https://convrs.io/health-and-wellness/): Messaging for wellness and clinic businesses
- [Travel and Tourism](https://convrs.io/travel-and-tourism/): Messaging for travel agencies and tour operators
- [Beauty Salons](https://convrs.io/beauty-salons/): Booking and client messaging for salons
- [Event Venues](https://convrs.io/event-venues/): Messaging for event and venue operators
- [Home Services](https://convrs.io/home-services/): Messaging for home services businesses
- [Charities and Nonprofits](https://convrs.io/charities-nonprofits/): Messaging and fundraising for nonprofits
- [Marketing Agencies](https://convrs.io/marketing-agencies/): Reseller and white-label options for agencies
- [Contact Centers](https://convrs.io/contact-centers/): Messaging for contact center operations

## Product Documentation

- [Knowledgebase](https://convrs.io/docs): Documentation index
- [Getting Started](https://convrs.io/docs/getting-started): Initial setup and first configuration
- [Agent Guide](https://convrs.io/docs/agent-guide): Handling chats, quick replies, notifications, out-of-office
- [Supervisor Guide](https://convrs.io/docs/supervisor-guide): Monitoring open and supervised chats
- [Admin Guide](https://convrs.io/docs/admin-guide): Agents, permissions, business units, reports, ticket categories
- [Chatbot Guide](https://convrs.io/docs/chatbot-guide): Building chatbots, logic blocks, WhatsApp templates
- [Campaigns](https://convrs.io/docs/campaigns): Creating WhatsApp and SMS campaigns and reading results
- [Integrations](https://convrs.io/docs/integrations): Salesforce, HubSpot, Convrs API, web chat identity verification
- [Tasks](https://convrs.io/docs/tasks): Task management and AI task assistant
- [FAQ](https://convrs.io/docs/frequently-asked-questions): Login and account troubleshooting

## Reference

- [WhatsApp Pricing Updates](https://convrs.io/blog/whatsapp-pricing-updates-2025/): Per-message pricing model, volume discounts, template rules
- [WhatsApp Messaging Limits](https://convrs.io/blog/whatsapp-messaging-limits-updates/): How messaging limits and tiers work
- [Groups vs Channels vs Bulk Messages](https://convrs.io/blog/whatsapp-marketing-groups-channels-and-bulk-messages/): Differences between the three WhatsApp broadcast methods
- [Bulk Messaging at Scale](https://convrs.io/blog/whatsapp-bulk-messaging-how-to-send-campaigns-at-scale/): How WhatsApp bulk campaigns work in practice
- [Agentic AI vs Automation vs Chatbots](https://convrs.io/blog/agentics-ai-vs-automation-vs-chatbots-what-are-the-differences/): Definitions and differences between the three

## Company

- [About Us](https://convrs.io/about-us/): Company background and team
- [Partners](https://convrs.io/partners/): Partner and integration programme
- [Contact Us](https://convrs.io/contact-us/): Contact details and enquiry form
- [Book a Demo](https://convrs.io/book-demo/): Request a platform demonstration

## Optional

- [Blog](https://convrs.io/blog/): Article archive
- [Press](https://convrs.io/press/): Press releases and partnership announcements
- [Webinars](https://convrs.io/webinars/): Recorded webinars
- [Privacy Policy](https://convrs.io/privacy-policy/): Privacy policy
- [Cookie Policy](https://convrs.io/cookie-policy/): Cookie policy